12Go

12Go Asia is a dynamic multi-modal travel agency that simplifies the process of booking various types of transport across Asia. Established in Singapore in 2012 and with main operational offices in Bangkok, 12Go Asia offers a comprehensive and efficient online ticketing service that covers buses, trains, ferries, and flights, catering both to B2C and B2B markets.

The platform’s strength lies in its extensive network, featuring over 13,651 operators and providing services to more than 11,136 destinations. This wide coverage enables travelers to conveniently plan complex journeys across different modes of transport using a single, user-friendly interface. 12Go Asia supports this with a robust technological backbone that directly connects to supplier systems via API, ensuring that users have access to the best possible options in real-time.

12Go Asia is renowned for its customer-centric approach, offering a mobile-ready platform where over 70% of bookings are made via mobile devices, reflecting the company’s understanding of modern travelers’ needs for flexibility and mobility. The company also prides itself on offering live multilingual customer support to assist with itinerary changes and other travel inquiries, enhancing the overall user experience.

Furthermore, 12Go Asia’s mission goes beyond just ticket sales. The company aims to connect the world door-to-door, facilitating seamless travel experiences from local transfers to international flights under a single-standard ticket system. This mission is supported by a team of over 150 professionals spread across various countries, working continuously to expand the service network and improve platform functionality.

The platform’s impact and utility are underscored by the partnerships it has fostered with a wide array of transport operators and the high volume of trusted reviews it has accumulated, indicating a strong trust in its services among users globally.